"Last Saturday (9-18-21) about 10:30 AM. Entered your store and lady at counter seemed half asleep, leaning on shelf behind counter. No greeting to me or acknowledgement that I even mattered. I did not feel she even cared if I came to your store. She looked thru the sparkplugs, but did not find my request. Did say sorry, but no "Thanks for coming in or anything" She did not care anything of what I rode in on when I told her what sparkplug is for (Vintage Bultaco Alpina Enduro) Poor way of doing business. I shall go to the big motorcycle store in Lancaster always from now on, bypass your store."
"Bought my battery for my motorcycle under a lifetime warranty yrs ago and now cycle gear will not warranty my battery . Says it’s only lifetime for the battery they sold me .
I’ve exchanged my battery multiple times and know many people that have too and now they will not honor what they sold . Never shop at cycle gear again !"
"Very nice customer services"
"Kudos to the staff with their knowledge and their assistance with my questions and needs. The store it’s self is well stocked with helmets and other riding apparel. Thank you. I know where to go for my gear!"
"Very fast and knowledgeable staff with a great attitude. "
"The gal working there was very helpful and seemed to know all about the products they sell."
"Best dudes in town working in here (and girls) Brianna always good at leading you to what you want and beyond and the guys can make a hassled tire change experience a breeze! "
"Tracking info provided does not work "
"As always a good experience "
"Great service friendly hand very helpful "
"Awesome customer service!!!"
"I came in the first day to get oil so I can do an oil change on my bike the first day . While there one of the workers there assisted me with things I needed . I asked about helmets and he gave me information. The following day I came back bought my helmet and signed up for their app REVER . Every time I’ve came in everyone tends to be helpful and insightful . Good people all around thanks guys !!!!"
"Very knowledgeable and helpful staff"
"Every time I go to the Palmdale cycle gear I’m always greeted with a friendly hello and always helped and left there feeling good I live less than a mile from a motorcycle shop but I don’t go there because they don’t treat people very nice I will always recommend going to cycle gear to anybody I talk to"
"The seller was a little rude and not very helpful. "